Text it to Second. Handled.
We’re your ops Second in command. You didn’t create a business to be its back office. Text us, we’ll take it off your hands.
You didn't start a business to become its back office.
But here you are. Cross-referencing purchase orders. Chasing down invoice discrepancies. Answering the same vendor emails for the third time this week.
You could hire an ops person—if you had $80k and six months to train them. You could buy software—if you had time to learn another dashboard.
Or you could just text Second.
How it works
Loop us in. We'll handle it.
Tell us about your business
Share your URL. Second learns what you sell, who you sell to, and how your operations work.
Add context over time
Add integrations to your tools (QuickBooks, Shopify, etc.), forward invoices, share inventory reports, CC us on vendor threads. The more Second knows, the more we can do.
Text, email, or loop us in
When ops stuff comes up, like an order question, a wholesale purchase order PDF sent via email, a vendor issue, or an invoice that doesn't match, send it our way.
We handle it
Second processes the work, coordinates what's needed, and only loops you in when your judgment is required.
What Second handles
The work that's been piling up.
Orders
- Processing incoming purchase orders
- Tracking order status for customers
- Resolving order discrepancies
Invoices
- Reconciling invoices against POs
- Chasing down payment issues
- Catching errors before they cost you
Inventory
- Answering stock questions
- Flagging low inventory
- Coordinating vendor replenishment
Vendors
- Handling routine communication
- Following up on late shipments
- Managing the back-and-forth
And when you need to think, not just do—
Second isn't just an extra pair of hands. It's also the ops-minded partner you can bounce questions off of, like the hard ones you don't have anyone good to ask.
What you can ask
The questions you've been meaning to ask.
Financial Health
- "Is my gross margin healthy for my industry?"
- "What should my runway look like at this stage?"
- "Am I pricing my products correctly?"
Operations
- "When should I bring fulfillment in-house?"
- "What ops tools should I be using at my scale?"
- "How do I negotiate better terms with vendors?"
Growth
- "Can I afford to hire right now?"
- "Which products should I double down on?"
- "When does it make sense to expand to wholesale?"
The big one
"Is my business actually healthy?"
The difference
Not software. Not a hire. Just handled.
Most tools give you dashboards to manage. Second gives you one less thing to manage.
An ops hire costs $80k and six months to train. Second costs a fraction and starts today.
You've been the one handling all of this. Second takes it off your plates, so you can get back to building.
Stop being the back office.Start building again.
Get an operational second-in-command—starting today.